How to set up click-to-call?
Please follow the steps given below:
- Login as an Admin user
- Go to the Main menu > Marketing > Contacts.
- The contact Listview page appears > click on the "Dialer icon" to initiate the call
- Once the call is initiated, first the call lands on the Telecaller phone.
- Once the Telecaller receives it, the call gets connected to the customer's mobile number.
- Next when the call is completed the Telecaller will get the call disposition form on the screen.